LEGAL
Grievance Redressal
Last updated September 2026 · v1.0. This document is under legal review and may be updated; the version in force is the one published here.
Grievance Officer
Write to info@stratapie.com (subject line: "Grievance") with your name, registered mobile, deal reference (if any) and a description of the issue.
Timelines
We acknowledge every grievance within 2 working days and aim to resolve it within 15 working days. Complex matters may take longer; we will keep you informed.
Escalation
If you are not satisfied with the resolution, escalate to the Board of StrataPie Platform Private Limited at the registered office: Shop No. 624, Avadh Kontina, Near Luthra Circle, VIP Road, Vesu, Surat 395007, Gujarat, India.
Regulated wrappers
For opportunities offered through a SEBI-regulated wrapper, you may also use that manager’s grievance process and the SEBI SCORES portal.